HAVE QUESTIONS?
Artwork Product FAQs
How can I contact you for specific inquiries on my purchase?
You can reach us through our Contact Us page where you’ll find a contact form, email address, and phone number. We strive to respond to all inquiries within 24 hours.
Original Paintings & Giclee Prints Q: What are giclee prints?
Limited Edition Giclee prints are high-quality reproductions of original artwork, created using advanced inkjet technology. We use archival inks and paper to ensure that the prints are vibrant and long-lasting. Most af our prints are limited edition prints.
Do you do free shipment on all purchases?
Yes! We offer free local and international shipping for both original paintings and giclee prints.
Can I commission a custom painting?
Yes! We accept commissions for custom paintings. Please contact us with your ideas, including size, medium, and inspiration, and we will discuss the possibilities.
What is your return policy for artwork and prints?
W have a satisfaction guarantee. If you are not happy with your artwork, please contact us within 14 days of receiving your order to discuss a return or exchange. However, an exchange of the work with another may be made. Cash is not refunded. Custom commission pieces are equally non-refundable.
How long does shipping take?
Shipping times vary based on your location. Typically, orders are processed and shipped within 5-7 business days. International shipping times can vary; please allow additional time for customs clearance. Shipping for over-sized works may take longer than the conventional sizes.Â
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